The confidence of our customers is our greatest asset in the SEB Group. This confidence is the basis for our activities. This confidence is founded on respect for and protection of the customers’ privacy. We maintain this protection by careful and responsible treatment of the information our customers entrust us with. In all contexts where personal data or other important information may be treated by SEB, or by someone else on SEB’s behalf, reasonable and appropriate measures are therefore taken to protect customer data from unauthorized access, distribution, amendment or destruction.
With this policy, we should like to give you more further details about how we in various ways safeguard your justified interest in protecting your privacy. Read about how we process your personal data, what bank and insurance secrecy means, how we process and protect electronic communications on our web sites and also what you can do if you wish to submit views or complaints to us.
Processing of Personal Data
Protecting your privacy is of the greatest importance to us at SEB when processing your personal data. It is our wish that you should always feel safe in your relationship with us and in our processing of your personal data. We therefore always make sure that we process the information you give us correctly and in compliance with applicable secrecy regulations and the Personal Data Act’s (PUL) privacy protection provisions. We furthermore always require that persons who are charged with the treatment of personal data on our behalf undertake by written agreement to observe a duty of confidentiality and SEB’s strict IT security requirements.
PUL is fully in force in Sweden since 1 October 2001. The Act, which is based on an EU directive, is aimed at protecting private individuals against violation of their privacy when personal data is being processed. It is an important part of this privacy protection that the person whom the information concerns is informed about what is being done.
You can by clicking on the links see the various SEB companies’ information pursuant to PUL. You will there find out for what purposes your information is processed and whom you should contact if you do not want to receive advertising from us. If you have any questions or views concerning the bank’s processing of your personal data, please contact SEB Kundrelationer (Customer Relations), tel. +46-8-763 50 00 (switchboard).
The secrecy provisions relating to customer data exist in order to safeguard the customers’ confidence in the bank or the financial institution where they are customers. All data about individual customers are subject to secrecy, which means that such data must only be used or disclosed when authorized. The secrecy provisions apply between units and officers within the company as well as in relation to other companies within and outside the group.
Customer data is in certain cases disclosed to authorities pursuant to law. Processing of customer data within the group is otherwise based on the group’s requirement to be able to manage, process and monitor its risks and to provide the services required by the customers.
These secrecy provisions concerning customer data apply concurrently with what follows from the rules relating to marketing and processing of personal data.